We are seeking German Speaking Call Centre Agents
You are responsible for evaluating and improving AI-generated advertising content by adhering to established guidelines, provide insightful feedback, and participate in consensus-building discussions.
You possess a deep understanding of cultural nuances, maintain awareness of current trends, and contribute to enhancing the AI's performance and quality metrics.
- Analytical Skills: Strong analytical abilities to comprehend guidelines and provide valuable insights for AI enhancement.
- Communication Proficiency: Excellent communication skills to offer constructive feedback, ask clarifying questions, and engage in global discussions effectively.
- Continuous Learner: Commitment to staying updated with the latest trends and a proactive approach to ongoing training strategies.
- Culturally Aware: Awareness of current US trends and the ability to grasp locale-specific nuances within advertising templates.
- Critical Thinking: Ability to think critically and drive meaningful discussions towards achieving consensus and agreement within diverse teams
- Attention to Detail: Strong attention to detail to ensure adherence to guidelines and accurate evaluation of queries, including sensitive content.
Knowledge :
- German and English B2 - Required
- Oral and written comprehension
- Appropriate use of language
Studies & Experience:
- 1 year of University studies - Desirable
- 1+ years of rating experience - Required
- Understanding of data labeling, annotation, and evaluation methodologies. - Required
- Academic background in any social science or quality role would be advantageous.
Work 3 months in office and then hybrid