Grocery Floor Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

Minimum requirements

Matric / Grade 12

2-4 years relevant retail / inventory experience 

Competencies

Achieving results through others 

Plan, organise and follow up on activities and plans 

Good personal communications skills 

Adhere to standards, procedures and policies 

Customer Orientation 

Communication skills – clearly conveying message and actively listening 

Business acumen

Key responsibilities

1. Merchandising Management 

• Executes plano guide 100% 

• Rotates stock as per policy/SOP on sales floor and back up area 

• Ensures department merchandising and cleanliness standards are maintained. 

• Follows standards set down for promotional space 

• Follows promotions communications' 

• Ensures back up area standards maintained at all times - all stock represented on floor 

• Elevates any continuing stock issues to Store Manager 

• Ensure department follows H&S standards and processes as per SOP. 

• Understand customer needs and communicate these to demand planning 

2. Systems Management 

• Gap scanning out of stocks 

• Identifies, counts, and records out of stocks & over stocks 

• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and 

• sending to Demand Planning 

• Processes IDTs via SAP 

• Actions reduced to clear on SAP as per SOP 

• Checks for electronic communications regularly during the working day 

3. Customer Services Management 

• Handles customer complaints and special customer requests 

• Advises customers on products 

4. People Management & Development 

• Evaluates the performance of direct reports against agreed objectives and standards 

• Reviews staffing requirements and provides input into staff scheduling 

• Keeps staff informed of new initiatives, store and department performance 

• Keeps staff motivated 

• Identifies training needs 

• Coaches staff and management 

5. Finance & Administration 

• Ensures that all equipment is properly maintained in effective working order 

• Ensures that general maintenance standards are met 

• Follows up and controls departmental expenses 

• Monitors results and investigates deviations to budget. 

• Monitors waste, and ensures procedures are adhered to

Closing Date: 27 February 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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