Group IT Operations and Security Officer

Luxaviation Group is looking for a qualified candidate to join our team in the role of Group IT Operations and Security Officer, based in Johannesburg, South Africa.

The Group IT Operations and Security Officer will oversee the IT operations and cybersecurity for Luxaviation Group and will report to the Group Chief Information and Technology Officer. This role ensures the smooth operation of all IT systems and infrastructure across the group while safeguarding these assets through comprehensive cybersecurity measures. The Officer will be responsible for aligning the IT operations with business objectives and implementing industry-standard security practices to protect the company’s digital assets. This role demands a deep technical knowledge of IT operations, a proactive approach to cybersecurity, and the ability to manage teams in a high-pressure environment.

Key Responsibilities

• Lead and oversee all group-level IT operations, ensuring high system performance, reliability, and uninterrupted service delivery.


• Develop, implement, and continuously improve cybersecurity policies, procedures, and training programs across the organization, including compliance with NIS2 requirements.


• Coordinate incident response activities and manage recovery efforts during cybersecurity breaches or IT infrastructure failures.


• Stay informed on emerging cyber threats, mitigation strategies, and regulatory changes, ensuring proactive risk management.


• Ensure IT systems comply with industry regulations (e.g., GDPR, NIS2) and maintain relevant certifications.


• Provide strategic and technical advisory on IT operations and cybersecurity to senior leadership, including planning for future growth, technology investments, and system upgrades.


• Oversee the deployment and management of cloud infrastructures, ensuring scalability, security, and seamless integration with on-premise systems.


• Conduct regular risk assessments and penetration testing to identify and address system vulnerabilities.
  

Qualifications, Experience & Knowledge

Essential 

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field


• Proven experience in managing IT operations and implementing cybersecurity strategies in a large organization


• Strong understanding of cloud technologies (Azure, AWS), networking, and IT infrastructure management


• Experience in incident response and cybersecurity frameworks such as ISO 27001 or NIST


• Ability to manage a team effectively, delegate tasks, and oversee large projects


• Strong organizational skills and attention to detail


• Excellent communication and interpersonal skills, capable of working with stakeholders across all levels of the organization
  

Desirable

• Certifications such as CISSP, CISM, or relevant cloud technology certifications (e.g., AWS Solutions Architect)


• Familiarity with project management frameworks (Agile, Waterfall)
  

Competencies

• Technical competence: ability to understand and work with complex cloud systems and infrastructure and apply technical knowledge to manage and monitor them effectively.


• Customer focus: ability to provide high-quality support to users, understand their needs, and ensure their satisfaction with the services provided.


• Results orientation: ability to set goals, prioritize tasks, and meet deadlines, and deliver high-quality results.


• Continuous improvement: ability to continuously improve skills and knowledge relevant to the job and seek out opportunities for growth and development.


• Adaptability and flexibility: ability to work effectively in a changing environment and adapt to new technologies and tools as needed.


• Teamwork and collaboration: ability to work effectively in a team environment, share knowledge and expertise, and build strong working relationships with team members and stakeholders.


• Communication skills: ability to communicate effectively with team members, stakeholders, and users, both orally and in writing, and provide clear and concise information.


• Problem-solving skills: ability to identify and analyse problems and develop effective solutions to address them.


• Initiative: ability to take ownership of tasks and projects, and proactively seek out opportunities to add value and improve processes.


• Attention to detail: ability to pay close attention to details and ensure that work is accurate and error-free.