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Groups and Incentives Travel Specialist

Job Description - Groups and Incentives Travel Specialist

WE'RE HIRING | GROUPS & INCENTIVES TRAVEL SPECIALIST

Location: Sandton, Johannesburg
Position: Permanent
Salary: Market Related

Are you passionate about creating exceptional travel experiences and designing unforgettable African journeys?

Our client is recruiting an experienced Groups & Incentives Travel Specialist to join a leading luxury African travel company.

We are looking for a creative, detail-oriented travel professional with strong group travel experience and a passion for delivering outstanding itineraries across Africa.

KEY RESPONSIBILITIES:

  • Design and create innovative leisure group and incentive travel itineraries.

  • Manage group reservations from initial enquiry and quotation through to final booking.

  • Understand client requirements and work within allocated budgets.

  • Coordinate with agents, guests, suppliers and internal teams.

  • Prepare quotations, invoices and travel documentation.

  • Proactively recommend and sell travel products and experiences.

  • Ensure exceptional service delivery throughout the booking process.

THE IDEAL CANDIDATE:
Someone who is creative, proactive, customer-focused and passionate about designing extraordinary African travel experiences.

If you have the experience and are ready for your next career opportunity, we'd love to hear from you!


Requirements

  • At least 5 years' experience specialising in group travel (incentives experience is advantageous).

  • Strong knowledge of Tourplan or a similar booking system.

  • Excellent geographical and product knowledge of South Africa, Botswana, Tanzania and Kenya.

  • Experience with additional African destinations will be advantageous.

  • Strong written and verbal communication skills.

  • Excellent negotiation, organisational and time-management skills.

  • Advanced computer literacy, particularly MS Word and Excel.

  • Ability to work under pressure with exceptional attention to detail.



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