Head, Client Coverage, Distribution, PPB, AR

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To optimise key aspects related to the Distribution/Client Coverage network in alignment with client value propositions i.e., optimising physical infrastructure with a focus on cost optimisation, determining the optimal shape and size of Distribution, and driving migration to digital platforms. Create strategic direction to drive initiatives to increase sales for targeted clients and moving from cost of service to cost of sales, whilst ensuring that key conduct measures are in place.

Minimum Qualification:

• B.Com Degree in Banking / Business Management / Economics (or related field)
• Postgraduate Degree (Advantageous)

Minimum Experience:

• More than 10 years Significant experience in all facets of Personal Clients, including heading up a segment.
• Knowledge and experience of consumers, their needs and their markets gained from an extended period of industry experience and a proven track record in high-level leadership in organisations of comparable size and complexity.
• 10+ years experience in digital and digital platform businesses.

Behavioural Competencies:

• Convincing People
• Developing Strategies
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Generating Ideas
• Making Decisions
• Producing Output
• Pursuing Goals
• Resolving Conflict
• Understanding People
• Valuing Individuals

Technical Competencies:

• Attitude of Customer Experience
• Financial Acumen
• Risk Reporting
• Risk Response Strategy
• Risk/ Reward Thinking