Head, Insights & Analytics - Money Management & Advisory

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To provide an end-to-end analytics capability for Money Management & Advisory within Personal and Private Banking South Africa (PPB SA).

Own and manage Money Management data and modelling, including Money Management (MM) client-level metrics.

Explore, develop, and integrate data assets across the Group to provide a first-of-its-kind, 360-degree view on the client, in order to provide deep behavioural and financial understanding of clients.

Assist in developing, integrating, and tracking key strategic Money Management and Advisory KPIs at both business and client levels.

Formulate and test use cases to trial specific interventions across the client segment continuum to drive specific behaviour, engagement, etc.

Serve as the Money Management data SME, providing deep behavioural and financial data understanding of clients.

Generate internal and external insights to inform segment and product development, as well as customer value propositions.

Easily translate business requests and objectives into data requirements, including building models or extracting specific data sets.

Provide data input on the impact of proposed legislation and assist in preparing the necessary business cases.

Drive mindset changes to promote financial wellness as a key business driver.

Collaborate with and leverage existing data capabilities across the business where relevant.

Track Money Management initiatives across products, operating income, client behaviour, client engagement, channels.

Type of Qualification: First Degree

Field of Study: Business Commerce



Experience Required

Personal and Private Banking

More than 10 years

Experience in a discovery, analytics and customer intelligence role within a financial institution. Experience in translating analytical outputs for business consumption

Technical Competencies:

• Coaching and Mentoring
• Financial Management (Financial)
• IT Programme Management
• Performance Management
• Platform Management