Head, Merchant Solutioning

Business Segment: Archived_01_Business and Commercial Banking

Location: ZA, GP, Johannesburg, Baker Street 30

Accountable for delivery of run and build the bank for BCB Client Journeys (which includes lifecycle management and maintenance of multiple solutions).

Owns the vision and definition of the client journey, as well as all journey targets (customer, financial and operational) at client journey level and alignment thereof to Standard Bank targets.

To lead a multi-disciplinary and multi-skilled team to deliver the target state client journey (i.e. assessment of the current state, re-imagine the journey, build solutions, scaling of solutions and maintenance thereof).

Accountable the overall performance and profitability the BCB solutions within specific portfolios

To lead a Solutions Economics team to provide deep analytics around the performance and opportunities on the portfolio, track overall committed benefits and ensure solutions,segments and channel strategies and pricing yields desired value from both Bank and Client

Qualifications

Minimum Qualifications
Type of Qualification: Post Graduate Degree
Field of Study: Information Studies
Other Minimum Qualifications, Certifications or Professional Memberships: BSc Comp Science, B.Com Informatics,Business Degree

Experience Required
Business & Commercial Clients
More than 10 years
Experience in managing products, delivering business value, managing teams, managing product lifecycle, managing IT projects. Experience in business and value prioritisation and effectively managing front to back delivery teams i.e. business, specialised functions (SMEs) and IT delivery. Experience in effectively managing relationships across the value chain. Experience in delivering multiple large-scale IT projects (from conception to delivery) simultaneously. Strong financial background and good technical / IT understanding.

Additional Information

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Developing Expertise
• Taking Action
• Business Process Design
• Stakeholder Management
• Process Analysis and Redesign
• Business Acumen
• Customer and Client Focused Innovation

Please note: All our recruitment processes comply with the applicable local laws and regulations.

We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 [email protected]