Head of FTTH Planning Operations

Head of FTTH Planning Operations (Managing Director Level)
Lead a high-growth fibre planning division as a structured profit centre supporting major US network operators.
Melrose Arch, Johannesburg. FTTH Industry. EST working hours. R80,000 – R100,000 per month plus Performance Incentives.

About Our Client
The client is a high-growth fibre delivery organisation that supports major US network operators. The company delivers large-scale FTTH planning, as-built, and design services across multiple US states and operates existing EPC and O&M functions.

The Role: Head of FTTH Planning Operations (Managing Director Level)
This Managing Director-level leadership position exists to run the FTTH Planning Division as a structured profit centre while scaling the function from 15 to 60 professionals. The role is responsible for managing production output of 30,000+ HHP per month, ensuring SLA compliance, and protecting margins through structured KPI dashboards and pod-based team structures. It contributes to the business by integrating S197 planning teams and scaling capacity in alignment with US demand.

Key Responsibilities

• Manage 8+ years of experience in FTTH and fibre planning to lead a 40-60 person division.
• Deliver consistent production output of 30,000+ HHP per month while maintaining rework below 7%.
• Operate the Planning Division as a profit centre by protecting gross margins and managing cost per PPU.
• Oversee as-built and design teams using a PPU-based productivity model and stable output forecasting.
• Implement and enforce structured quality workflows and QA gating to eliminate client escalations.
• Structure planners into pod-based teams and integrate S197 transfer teams.
• Report margin performance per client and state using Smartsheet and BI tools.
• Maintain over 95% on-time delivery across multi-state US operational expansion.

About You

• 8+ years of experience in FTTH / fibre planning.
• Experience managing 20+ engineering or planning professionals.
• Strong knowledge of US FTTH design standards.
• Commercially literate regarding margin, cost control, and utilisation.
• Proven capability to scale teams sustainably.
• Process-driven, KPI-oriented, and operationally structured.
• Comfortable with Smartsheet, BI tools, and operational systems.
• Ability to work EST hours on-site in Melrose Arch.