Head of Mondo Mobile

At RewardsCo, we don’t just manage business—we own it.

We’re looking for a commercially driven leader with a fresh, innovative mindset and cutting-edge experience to take full ownership of Mondo Mobile. This role is all about execution, accountability, and delivering results.

You will own revenue, performance, and operational delivery end-to-end, translating strategy into measurable outcomes and driving performance across every part of the business—from product innovation to BPO execution.

This is a high-performance, results-driven environment. If you thrive on ownership, accountability, and making a real commercial impact, this is the role for you.

What You’ll Own

Commercial Strategy & Growth

• Take full ownership of the Mondo Mobile strategy and its execution
• Drive revenue growth, profitability, and long-term commercial success
• Build scalable business models to support growth, retention, and market expansion

Operational Performance & Control

• Set and manage KPIs across sales, fulfilment, collections, and base management
• Drive operational efficiency, improve customer retention, and maximise lifecycle value
• Hold BPO partners accountable to SLAs and performance standards
• Implement automation and digital solutions for better scale and control

Product, Market & Partnerships

• Own product performance, pricing, packaging, and go-to-market delivery
• Expand through MVNO partnerships, reseller models, and on-biller agreements
• Identify and unlock new revenue streams such as device financing and alternative credit models
• Monitor market trends to maintain competitive advantage

Stakeholder Alignment & Leadership

• Be the central point of accountability across Mondo Mobile and BPO operations
• Deliver clear, data-led reporting to stakeholders
• Drive alignment across marketing, sales, finance, CX, and CVM teams
• Lead engagement with external partners and industry stakeholders

Measures of Success

• Consistent revenue growth and profitability
• Improved customer retention, ARPU, and base performance
• High-performing BPO delivery against SLAs
• Growth of partnerships and market reach
• Scalable, efficient, and controlled operational environment

What We’re Looking For

• Proven commercial leadership in telecoms, mobile, fintech, or BPO environments
• A fresh, innovative mindset with cutting-edge experience in your field
• Track record of owning and delivering revenue targets
• Experience managing outsourced operations and cross-functional teams
• Strong commercial acumen with data-driven decision-making
• Confident stakeholder manager, able to influence at senior levels
• Thrives in a results-driven, high-performance environment

Why Join Us

• Full ownership of a high-growth, commercially critical business unit
• Direct impact on revenue, strategy, and market positioning
• Opportunity to build and scale a performance-led operation with a fresh perspective
• Work in an environment that rewards accountability, execution, and results