Job Description - Head Waiter



Head Waiter | Wine Farm | Stellenbosch, Western Cape


Salary: Negotiable depending on experience


Kendrick Recruitment is seeking an experienced and service-driven Head Waiter for a prestigious wine farm in Stellenbosch.


The successful candidate will play a key role in overseeing daily restaurant service, leading the waitstaff team and ensuring guests receive an exceptional dining experience within a luxury hospitality environment.


Key Responsibilities




  • Oversee daily restaurant service and ensure smooth floor operations.




  • Lead, supervise and support the waitstaff team.




  • Allocate sections and responsibilities to ensure efficient service.




  • Ensure excellent guest relations and attend to guest requests.




  • Maintain high standards of service, presentation and professionalism.




  • Assist with staff training and development.




  • Ensure the restaurant is correctly set up before and after service.




  • Liaise with the kitchen and management teams to ensure seamless operations.




  • Handle guest feedback and resolve service-related issues professionally.




Requirements




  • Previous experience as a Head Waiter, Senior Waiter or in a similar supervisory role.




  • Experience in a luxury hotel, restaurant or wine estate environment would be advantageous.




  • Excellent food and beverage knowledge.




  • Strong leadership and communication skills.




  • A passion for hospitality, food and wine.




  • Excellent guest service and interpersonal abilities.




  • Professional presentation and a hands-on approach.




  • Ability to work under pressure and maintain high service standards.




Salary: Negotiable depending on experience.


If you do not hear from us within 7 working days, please consider your application unsuccessful.









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