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Hospital Case Manager

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Job Description - Hospital Case Manager


Mediclinic Sandton | Bryanston, Johannesburg | South Africa 




Closing date: 04/02/2026  

Number of positions: 1 

Recruiter name: Thakane Nonhlanhla Potsane  

Reference number: 67070  

Workplace Type: On-site

Permanent


Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile


MAIN PURPOSE OF JOB

To coordinate the hospital case management process and facilitate the communication process between all role players by providing accurate and timeous clinical information to minimise the financial risk for the organisation


KEY RESPONSIBILITY AREAS

Minimise financial risk by effectively managing patient stay


Ensure compliance to case management procedures, contracts and legal aspects by utilising available resources and systems


Ensure correct and timeous finalisation of cases to facilitate reimbursements from funders of claims


Consistently and timeously communicate with Funders as contractually agreed through the relevant case management channels


Ensure clinical coding standards are adhered to as per Level 3 coding guideline


Lead and manage the people in the Case Management team (if applicable)


REQUIRED EDUCATION

ESSENTIAL EDUCATION:  Clinical qualification


DESIRED EDUCATION:  Registered Nurse / Professional Nurse or qualified Paramedic


REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE: Minimum of 3 years in a clinical role


DESIRED EXPERIENCE: Experience in Theatre and or ICU; Medical aid background; Experience in private healthcare environment or experience as an ILS/ALS Paramedic


REQUIRED JOB SKILLS AND KNOWLEDGE

  • Understanding of anatomy; physiology and medical terminology
  • Funder Contracts; Medical aid requirements/narrations
  • Scientific nursing principles and process
  • Authorisation and motivation of Level of Care; Length of Stay; Clinical Coding, high-cost stock, Short Payments etc.
  • Use of electronic systems (i.e. B2B or Funder portals) for the purposes of requesting authorisations, performing case management updates and for troubleshooting)
  • Computer literacy (Microsoft Office, hospital/practice management systems)
  • Relevant aspects of applicable statutory acts (e.g. Consumer Protection Act; PMB; etc.)
  • Patient Administration policies and procedures (e.g. Patient Confidentiality; Visitation of external case managers; etc.)
  • Daily workflow; managing deviances; clinical coding; and case management processes
  • Application of clinical codes and finalisation thereof

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.


Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile


 


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