Hotel Duty Manager | Wine Farm | Stellenbosch, Western Cape

Salary: Negotiable depending on experience

Kendrick Recruitment is seeking an experienced and professional Hotel Duty Manager for a prestigious wine farm in Stellenbosch.

The successful candidate will assist with the daily hotel operations, ensuring smooth service delivery, excellent guest experiences and consistently high hospitality standards.

Key Responsibilities

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  Oversee daily hotel operations and ensure all departments function efficiently.
  
  

  
  


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  Act as the point of contact for guests and handle any queries or complaints professionally.
  
  

  
  


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  Supervise front-of-house operations and support departmental teams.
  
  

  
  


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  Ensure high standards of guest service, presentation and hospitality.
  
  

  
  


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  Coordinate with housekeeping, food and beverage and maintenance departments.
  
  

  
  


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  Monitor staff performance and assist with training and development.
  
  

  
  


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  Conduct operational checks and ensure the property is maintained to the required standard.
  
  

  
  


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  Assist with guest arrivals, departures and special requests.
  
  

  
  


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  Address operational challenges promptly and report to senior management.
  
  

  
  

Requirements

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  Previous experience in a Duty Manager or Assistant Hotel Manager position.
  
  

  
  


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  Experience within a luxury hotel, wine estate or boutique hospitality environment would be advantageous.
  
  

  
  


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  Strong leadership and communication skills.
  
  

  
  


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  Excellent guest relations and problem-solving abilities.
  
  

  
  


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  Good organisational and administrative skills.
  
  

  
  


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  Ability to work shifts, weekends and public holidays when required.
  
  

  
  


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  Professional presentation and a hands-on approach.
  
  

  
  

Salary: Negotiable depending on experience.

If you do not hear from us within 7 working days, please consider your application unsuccessful.