H

Hotel Night Auditor

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Job Description - Hotel Night Auditor

Job Description (Hotel Night Auditor)


A night auditor is responsible for closing the day’s financial transactions and preparing the hotel for the next day while also assisting guests overnight.


Key Duties



  • Front desk operations

    • Check guests in and out during the night

    • Handle late arrivals and early departures

    • Respond to guest requests, complaints, or emergencies



  • Financial auditing

    • Reconcile daily transactions (room charges, payments, POS systems)

    • Balance cash, credit card, and EFT transactions

    • Generate daily financial reports for management

    • Verify accuracy of billing and correct discrepancies



  • Administrative tasks

    • Prepare reports for departments (housekeeping, management)

    • Update reservation systems

    • Ensure proper record-keeping



  • Security and safety

    • Monitor the premises overnight

    • Handle emergencies or disturbances

    • Ensure guest safety and enforce hotel policies




 Skills Required


Technical Skills



  • Basic accounting/bookkeeping knowledge

  • Familiarity with hotel management systems (e.g., Opera, Protel)

  • Computer literacy (especially spreadsheets and POS systems)

  • Numerical accuracy and attention to detail


Soft Skills



  • Strong communication and customer service skills

  • Problem-solving ability (especially working alone at night)

  • Time management and ability to multitask

  • Trustworthiness and integrity (handling money and sensitive data)

  • Ability to stay alert and focused during night shifts


Qualifications (South Africa)


Minimum Requirements



  • Matric (Grade 12) – essential

  • Basic computer literacy


Preferred Qualifications



  • Diploma or certificate in:

    • Hospitality Management

    • Tourism

    • Accounting or Bookkeeping




Experience



  • 2–3 years in:

    • Front desk/reception

    • Hotel operations

    • Cash handling or administrative roles




 Additional Requirements 



  • Willingness to work night shifts, weekends, and public holidays

  • Ability to work independently (often the only staff member on duty)

  • Basic knowledge of South African hospitality standards and customer expectations

Original job Hotel Night Auditor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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