Hotel Night Auditor

Job Description (Hotel Night Auditor)

A night auditor is responsible for closing the day’s financial transactions and preparing the hotel for the next day while also assisting guests overnight.

Key Duties

• Front desk operations
  
  
  
  • Check guests in and out during the night
  
  
  • Handle late arrivals and early departures
  
  
  • Respond to guest requests, complaints, or emergencies
  
  
  
  


• Financial auditing
  
  
  
  • Reconcile daily transactions (room charges, payments, POS systems)
  
  
  • Balance cash, credit card, and EFT transactions
  
  
  • Generate daily financial reports for management
  
  
  • Verify accuracy of billing and correct discrepancies
  
  
  
  


• Administrative tasks
  
  
  
  • Prepare reports for departments (housekeeping, management)
  
  
  • Update reservation systems
  
  
  • Ensure proper record-keeping
  
  
  
  


• Security and safety
  
  
  
  • Monitor the premises overnight
  
  
  • Handle emergencies or disturbances
  
  
  • Ensure guest safety and enforce hotel policies
  
  
  
  

 Skills Required

Technical Skills

• Basic accounting/bookkeeping knowledge


• Familiarity with hotel management systems (e.g., Opera, Protel)


• Computer literacy (especially spreadsheets and POS systems)


• Numerical accuracy and attention to detail

Soft Skills

• Strong communication and customer service skills


• Problem-solving ability (especially working alone at night)


• Time management and ability to multitask


• Trustworthiness and integrity (handling money and sensitive data)


• Ability to stay alert and focused during night shifts

Qualifications (South Africa)

Minimum Requirements

• Matric (Grade 12) – essential


• Basic computer literacy

Preferred Qualifications

• Diploma or certificate in:
  
  
  
  • Hospitality Management
  
  
  • Tourism
  
  
  • Accounting or Bookkeeping
  
  
  
  

Experience

• 2–3 years in:
  
  
  
  • Front desk/reception
  
  
  • Hotel operations
  
  
  • Cash handling or administrative roles
  
  
  
  

 Additional Requirements 

• Willingness to work night shifts, weekends, and public holidays


• Ability to work independently (often the only staff member on duty)


• Basic knowledge of South African hospitality standards and customer expectations