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Hotel Restaurant Floor Manager

Job Description - Hotel Restaurant Floor Manager



Hotel Restaurant Floor Manager | Wine Farm | Stellenbosch, Western Cape


Salary: Negotiable depending on experience


Kendrick Recruitment is seeking an experienced and service-driven Hotel Restaurant Floor Manager for a prestigious wine farm in Stellenbosch.


The successful candidate will be responsible for overseeing the daily restaurant floor operations, ensuring exceptional guest experiences and maintaining high service standards within a luxury hospitality environment.


Key Responsibilities




  • Oversee daily restaurant floor operations and ensure smooth service delivery.




  • Lead, supervise and motivate the front-of-house team.




  • Ensure exceptional guest service and handle guest feedback professionally.




  • Manage staff schedules, floor allocations and service briefings.




  • Maintain high standards of restaurant presentation, cleanliness and hygiene.




  • Coordinate closely with the kitchen and management teams.




  • Monitor service standards and identify opportunities for improvement.




  • Assist with staff training, development and performance management.




  • Ensure that all restaurant operations run efficiently and professionally.




Requirements




  • Previous experience in a Restaurant Floor Manager or senior Front of House role.




  • Experience within a luxury hotel, restaurant or wine estate environment would be advantageous.




  • Strong leadership and team management skills.




  • Excellent communication and interpersonal abilities.




  • A passion for food, wine and exceptional guest experiences.




  • Strong organisational skills and the ability to work under pressure.




  • Professional presentation and a hands-on approach.




Salary: Negotiable depending on experience.


If you do not hear from us within 7 working days, please consider your application unsuccessful.









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