Housekeeping Manager

We are looking for someone with talent, a sense of humour and a sparkling personality!

Experience & Requirements:

• Relevant hospitality qualification;


• At least 1 year experience in a hotel environment;


• Must have strong verbal and written communication skills in English, Afrikaans and preferably a 3rd language;


• Minimum RequirementsStrong attention to detailReliable, punctual, and professional
  


• Physically able to perform cleaning duties


• Previous experience in hospitality, housekeeping, or short-stay accommodation (preferred but not essential)

Key Competencies

• Time management and efficiency


• Ability to work under pressure during peak check-out/check-in periods
  


• Positive, service-oriented attitude


• High standard of cleanliness and presentation

Critical Competencies for Success

This describes you: 

• Enthusiastic;


• Customer-orientated;


• Hard working;


• Responsible;


• Born motivator and leader.

Do’er: 
Credibility is earned at CampusKey through execution and getting things done.  You are able to get into the details and deliver results under highest expectations on time and quality. Be ready to get hands-on with all aspects of the daily needs. The buck stops with you. Pragmatism and outcomes orientation are valued and lead to wins. Exceptional organizational and multitasking skills. You thrive in a fast-paced environment.

Collaborator: 
There is no room for “I” at CampusKey. Every role and individual is in the organization to serve We. Builds trust across the organization by being a good listener and inclusively soliciting input.  You are open to new and innovative solutions. You must present well and communicate clearly and effectively to upper management and internal departments. You’re willing to adjust course when appropriate new ideas or objections are raised. You love working with people!

Core Responsibilities

1. Short-Stay Room Cleaning & Turnaround
   Clean and prepare short-stay rooms in line with CampusKey standards
   Complete departure cleans, same-day turnarounds, and deep cleans as scheduled
   Ensure rooms are ready within required turnaround times
   
   


2.  Quality & Presentation
   Ensure all rooms are spotless, hygienic, and correctly set up for incoming guests
   Replace linen, towels, and amenities as required
   Identify and report any damage, maintenance issues, or missing items immediately
   
   


3.  Linen & Stock Handling
   Collect and deliver used linen to the laundry area
   Collect clean linen and ensure correct placement and presentation
   Minimise linen loss or damage through correct handling
   
   


4. Operational Support
   Follow daily room schedules and priorities issued by the Housekeeping Manager
   Assist with bulk deep-cleaning or reinstatement activities when required
   Support housekeeping and laundry teams during peak operational periods
   
   


5. Health, Safety & Compliance
   Adhere to CampusKey hygiene, health & safety, and access control policies
   Use cleaning chemicals and equipment correctly and safely
   Maintain professional conduct within occupied buildings
   
   


6. Communication & Teamwork
   Communicate room status updates to the Housekeeping Manager or designated channel
   Escalate cleaning or access challenges promptly
   Work collaboratively with laundry, facilities, and front-of-house teams
   

What do we offer you?

• An amazing work place to come to everyday where you will form part of a great team environment with lots of positive energy and vibe;


• The opportunity to work at a dynamic, young, national and fast growing company who sets the tone for the student accommodation hospitality industry;


• Access to our facilities including gym and regular cool events;
  

Are you in?

Great! Send us your resume and a short cover letter telling us why you were made for this role!