HR Administrator / Officer - Maternity Cover (Fixed term contract)

• Maintain accurate and up-to-date employee records, including personnel data, contracts, and performance evaluations.
  
• Update HR databases and ensure compliance with data privacy and security regulations.
  
• Oversee HRIS systems (Zoho-Recruit, Zoho People), ensuring accurate record-keeping and compliance with company policies.
  

• Generate reports on headcount, attrition, absenteeism, asset retrieval upon exit, policy adherence, and record accuracy.
  

• Assist with interviews, onboarding, induction, and application verification, ensuring policy compliance.
  

• Serve as a point of contact for HR-related inquiries and resolve employee relations issues.
  
• Support payroll queries and employee engagement initiatives.
  

• Maintain high standards of performance and quality, ensuring accurate execution of all tasks.
  
• Keep management informed of any issues affecting productivity.
  

• Ensure HR practices align with legal requirements and company standards.
  
• Stay current on employment laws and regulations.
  

Requirements

• Grade 12 or equivalent qualification.
  
• Tertiary qualification in Human Resources Management or related field (Advantageous)
  
• 2+ years experience with working in an employee-centric environment ideally in BPO / Contact Centre
  
• Proficiency in Microsoft Office, HRIS
  
• Systems/ Zoho People/Recruit system experience (advantageous)
  
• Excellent communicative and relationship-building skills
  
• Excellent proficiency in English (Read, Write and speak)
  
• Excellent organizational skills with outstanding attention to detail
  
• South African Resident
  
• Criminal Clear record
  
• Own transport (advantageous)
  
• Able to start immediately

Benefits

• Opportunity to work in a dynamic, fast-paced contact center environment.
  
• Direct impact on business growth and client satisfaction.
  
• Supportive leadership and career development opportunities.
  
• Exposure to global clients in Travel and/or Retail sectors.
  
• A culture rooted in transparency, performance, and innovation.
  
• Competitive compensation package aligned with experience and expertise.