Human Resources Officer

Job Description: Human Resources Officer

Position Summary

The Human Resources Officer is responsible for providing professional HR support to management and employees across the organisation. This role ensures that HR policies, procedures, and practices are effectively implemented, while fostering a positive workplace culture that promotes employee engagement, compliance, and organisational growth.

Key Responsibilities

Recruitment & Staffing

• Coordinate and support the recruitment process, including job postings, candidate screening, interviews, and offers of employment.
• Work with departmental managers to identify staffing needs and maintain an updated workforce plan.
• Prepare employment contracts and ensure compliance with labour legislation.

Employee Onboarding

• Facilitate a structured onboarding process for new employees.
• Conduct induction sessions to familiarise new hires with company policies, procedures, culture, and values.
• Ensure all new employees receive required documentation, tools, PPE, and workplace orientation.
• Monitor and support employee integration during the probation period.

Employee Relations

• Serve as a point of contact for employee queries, grievances, and conflict resolution.
• Support management in handling disciplinary procedures and performance-related issues.
• Promote effective communication and positive employee relations across all levels of the business.

Performance Management

• Assist in implementing performance appraisal systems and performance improvement plans.
• Track and monitor employee performance, attendance, and development needs.
• Support initiatives to recognise and reward employee contributions.

Training & Development

• Identify training needs and coordinate internal and external training programs.
• Maintain training records and support employees’ professional growth.
• Maintain workplace training, skills records and legal requirements.

HR Administration

• Maintain accurate and up-to-date employee records (contracts, leave, benefits, payroll inputs, etc.).
• Manage short-term and fixed-term contracts to ensure timeous renewal or termination in line with labour law and company requirements.
• Support management with employee hours worked by monitoring data from the time and attendance system (clock-in/clock-out records) and ensuring accurate reporting for payroll and compliance purposes.
• Prepare HR reports and ensure HRIS systems are kept current.
• Ensure compliance with labour laws, health and safety regulations, and company policies.
• Track and monitor disciplinary actions and outcomes, and ensure that the company's disciplinary policy is followed.
• Liaise with IR and other consultants where required.
• Assist with compensation fund claims and related procedures
• Assist with EE requirements and compliance.

Compensation & Benefits

• Assist with payroll preparation by providing relevant employee information.
• Manage employee benefits administration (leave, medical aid, retirement fund, etc.).
• Ensure compliance with statutory requirements (UIF, PAYE, SDL, etc.).

Compliance & Policies

• Develop, review, and implement HR policies and procedures in line with legislation and company strategy.
• Advise management on changes to labour law and HR best practices.

Employee Exits (Resignation, Retirement, or Dismissal)

• Administer the offboarding process, ensuring all legal and company requirements are met.
• Conduct exit interviews and provide feedback to management.
• Coordinate the return of company property (laptops, PPE, access cards, tools, etc.).
• Ensure termination paperwork is processed (final pay, UIF, pension/benefit withdrawals, certificates of service).
• Support line managers with dismissal processes, ensuring compliance with labour law and CCMA guidelines.

Qualifications & Experience

• Bachelor’s degree or diploma in Human Resources Management or related field.
• 5+ years of proven HR experience (generalist role preferred).
• Knowledge of South African labour legislation and HR best practices.
• Strong computer skills (MS Office, HRIS systems, time & attendance software)
  

Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong organisational and administrative abilities.
• Conflict resolution and problem-solving skills.
• Confidentiality, integrity, and professionalism.
• Ability to work independently and as part of a team.