ICT Technician (South Africa based)

Job Title:  ICT Technician

Reporting Lines:  Head of Production and IT Manager

Purpose of the position:

To assist with managing servers and network infrastructure, to ensure that all computers and software are fit for purpose. You will be given assistance and support from senior IT staff when required.

Minimum Requirements:

• Troubleshooting expertise in PC and Windows 11  hardware and software


• MCSA/MCSE qualification or equivalent 4 to 5 years’ experience in desktops and networks


• Mid-level systems administration experience (4-5 years)


• Networking: TCP/IP, Wireless, DNS, DHCP knowledge, knowledge of VLAN is advantageous


• Firewall experience with FortiNet or a similar firewall environment is advantageous


• Managing backups with using Veeam or similar is advantageous


• Managing render applications and servers is advantageous


• Rocky Linux experience would be advantageous


• Experience with Proxmox is advantageous


• Google Workspace Administration advantageous

Behavioural Competencies:

• Responsive to users’ requests


• Understanding of requests from non-technical users


• Patience


• High attention to detail


• Excellent communication skills across various levels

Eagerness to learn new skills

• Neatness and tidiness


• Ability to follow instructions and guidance


• Respect the confidentiality and maintain company’s confidentiality agreements

NB: Only South Africa-based applicants who can work on site will be considered for this role