Immigration Case Manager

Black Pen Immigration is a leading immigration consultancy specializing in providing expert legal and administrative support for individuals and businesses navigating South African immigration processes. Our team is committed to delivering exceptional service, ensuring smooth transitions for clients seeking visas, work permits, and permanent residency solutions.

Role Overview

We are seeking a highly skilled and experienced Immigration Case Manager with a strong background in South African immigration law. The ideal candidate will have a minimum of 5 years’ hands-on experience managing immigration cases and providing strategic advice to clients. This role requires a detail-oriented, client-focused professional who can navigate complex immigration processes with confidence and accuracy.

Location: Cape Town, City

Job Type: Full Time

Workplace: Onsite

Reports to: Immigration Manager

Requirements

• Minimum 5 years of experience in South African immigration law.

• Proven track record of consulting in immigration matters (corporate or individual clients).
• Strong understanding of immigration compliance, procedures, and legal frameworks in South Africa.

• Excellent communication and interpersonal skills.

• High attention to detail and strong organizational skills.

• Ability to work independently and manage multiple cases simultaneously.

• Proficient in MS Office Suite and case management software.

• Bachelor’s degree in Law, Immigration Studies, or related field (LLB preferred but not mandatory).

• Experience working in a legal or immigration consultancy environment.

• Knowledge of corporate immigration strategies and global mobility practices.

Responsibilities

• Manage end-to-end immigration casework for individuals and corporate clients.
• Provide expert advice and consulting on South African visa categories, permanent residence, work permits, waivers, and compliance matters.
• Prepare and review immigration applications, supporting documents, and legal correspondence.
• Maintain up-to-date knowledge of South African immigration legislation and regulatory changes.
• Liaise with government departments, including the Department of Home Affairs.
• Ensure timely follow-ups and status tracking of client files and submissions.
• Build and maintain strong client relationships through clear communication and proactive case updates.

• Train and support junior staff or team members as needed.