Incoming Quality Control Specialist

As an IQC (Incoming Quality Control) Specialist at Pixelogic Media, you will play a vital role in ensuring the technical quality and accuracy of media assets delivered by our global clients. You will conduct thorough quality checks on audio, video, subtitles, artwork, and metadata files, ensuring they meet client specifications and internal standards. This position requires close collaboration between our Cairo and Burbank offices, with a strong emphasis on clear communication and teamwork across time zones. You will also engage with broader teams across the company to support the seamless delivery of high-quality content. This role is ideal for detail-oriented professionals who value precision, consistency, and collaborative workflows.

Key Responsibilities

Media Quality Control

• Conduct full linear and spot-check reviews of audio, video, subtitles, artwork, and metadata assets.
• Verify synchronization and positioning of audio, subtitles, and captions across multiple languages.
• Perform light editing and trim video files.
• Verify TruePeak values and LKFS measurements per client specifications
• Apply timing offsets using IQC tools to ensure proper alignment of media elements.
• Perform file integrity and verifier checks, documenting and escalating technical issues as appropriate.

Workflow & Process Adherence

• Follow established IQC workflows, checklists, and asset archival procedures without deviation.
• Monitor and manage tasks in Pixelogic’s workflow management system, ensuring timely and high-quality completion.
• Complete all assigned training and adhere to development plans and timelines.

Collaboration & Communication

• Work as part of a global team, coordinating with colleagues across multiple locations.
• Attend team meetings and contribute ideas for process improvements, tools, and infrastructure enhancements.
• Escalate issues that may impact deadlines, especially for high-profile or sensitive content.

Performance & Compliance

• Meet defined productivity and quality benchmarks.
• Maintain strict adherence to security protocols and confidentiality standards.
• Represent departmental policies and deliver exceptional service to internal and external clients.
• Complete additional tasks and responsibilities as assigned by management to support team and departmental goals.

Qualifications

Skills & Expertise:

• Strong understanding of media formats, compression, transcoding, frame rates, and QC terminology.
• Familiarity with industry-standard QC tools and software (e.g., Adobe Premiere, DaVinci Resolve, EZ Titles).
• Excellent attention to detail, analytical thinking, and problem-solving skills.
• Proficiency in English with strong written and verbal communication skills.
• Technically literate and comfortable working with complex software and hardware systems.
• Basic proficiency in Microsoft Excel, Word, and PowerPoint.
• An eagerness to learn new tools, workflows, and technologies.
• Ability to work independently with minimal supervision.

Experience:

• Minimum 1 year of experience in a post-production or media quality control environment.
• Experience working in a global or remote team environment.

Education:

• Bachelor’s degree in Filmmaking, Media, Mass Communication, or a related field (or equivalent experience).

Core Competencies:

• Action-oriented: Takes initiative and follows through with a strong sense of ownership.
• Priority setting: Manages time and workload effectively across competing demands.
• Planning: Organizes work to meet deadlines and deliver consistent results.
• Peer relationships: Builds respectful, collaborative relationships with colleagues.
• Customer focus: Maintains a strong commitment to customer satisfaction.
• Technical proficiency: Applies technical skills confidently across tools and systems.
• Quick learner: Adapts quickly to new tools, processes, and challenges.
• Adaptability: Embraces change and adjusts to evolving workflows and expectations.