Infrastructure Account Manager

The Account Manager is responsible for nurturing and
maintaining customer relationships to ensure customer satisfaction and
adherence to the requirements. Furthermore, the Account Manager will be responsible
for retaining clients, providing continuous support and working with the team
to ensure that the key deliverables are achieved.

Requirements

• A degree in Business Administration, Marketing, Sales,
  Communications, or a related field
  
• 3 + years of experience in managing accounts/ sales for Data Centre
  and facilities infrastructure (Electrical, Mechanical, Civils), Integrated
  Security and electronic services (IP Surveillance, Access Control, Analytics,
  BMS), Structured Cabling (Copper, Fibre, Electrical).
  
• Providing clients with accurate and detailed product
  information.
  
• Training clients around the usage and benefits of the
  products or service.
  
• Building and maintaining a close relationship with the
  relevant OEMs.
  
• Proficiency with CRM systems (Willingness to learn a new
  CRM and ensure that it is updated on a daily basis)
  
• Reporting, accurate forecasting, great admin skills and analyzing
  
• Achieving or exceeding assigned targets.
  
• Monitoring account performance and developing action
  plans for improvement.
  
• Providing accurate forecasts and reports.
  
• Negotiating contracts, pricing, and terms with customers.
  
• Ensuring mutually beneficial agreements are implemented.