INT VIP Account Manager (Hybrid)

About the role

What you'll be doing

• Building and maintaining strong relationships with VIP customers with the objective of retention and identifying opportunities to enhance their experience


• Providing  proactive support to VIP players, ensuring their needs are met promptly and effectively


• Monitoring VIP player activity and engagement and working on VIP specific campaigns and promotions


• Responsible for analysing data and internal reporting


• Working closely with internal departments to ensure seamless communication and execution of processes, leading to best-in-class experience for VIPs


• Staying updated with industry information, policies, and regulations in the iGaming sector


• Ensuring data security

What you'll bring

• Previous experience as an Account Manager within the iGaming industry


• Excellent communication and presentation skills


• Outstanding problem-solving skills with a proactive approach


• Have the ability to work under pressure, in a team environment and able to multitask with projects and tasks and adjust quickly to change and able to focus on new priorities


• Strong drive to achieve and exceed targets


• Willingness to work weekends


• Fluency in English