Internal Account Manager: Public Sector

• Identify and
  understand role players in each assigned account
  
• Assist
  External Account Managers with smaller, non -named customers
  
• Quote, close
  deals, and contribute towards the division’s targets
  
• Communicate
  efficiently and continuously with clients
  
• Portray
  professionalism and confidence to deliver the ultimate in customer service
  
• Build and
  maintain an active customer base to support the sales team
  
• Support the
  Sales team by developing new opportunities and closing sales
  
• Capitalize on
  opportunities through effective negotiation to meet sales targets set by the
  Management team
  
• Build solid
  and realistic sales pipelines to ensure consistent growth
  
• Assist with
  onboarding new customers and reactivating dormant accounts
  
• Maximize sales
  by expanding orders and upselling during both incoming and outgoing calls
  
• Collaborate
  with the External Sales team to close deals when necessary
  
• Foster strong
  team relationships to maintain a high -performing, cohesive environment
  
• Create
  accurate quotations based on received requests
  
• Ensure all
  orders are entered into the system with precision
  
• Meet and
  exceed agreed SLAs for quoting and delivery timelines
  
• Achieve a
  consistent closure rate within set timeframes
  
• Demonstrate
  strong attention to detail in all tasks
  
• Follow up on
  the entire sales process until the order is delivered to the client
  
• Track and
  follow up on all quotations to ensure progress and closure
  

Requirements

• 2
  to 3 years of IT distribution experience in a sales or sales support role
  
• Keeping
  abreast of the latest technologies and market trends
  
• Experience
  working with government customers would be advantageous
  

• Matric
  is essential; a qualification in the form of a diploma, degree, or
  certification in Sales & Marketing will be an advantage
  
• Attending
  training sessions to develop skills
  
• Must
  be able to communicate clearly, accurately, and efficiently with clients and
  colleagues
  
• Microsoft
  Office including intermediate Excel skills
  

• Sales -driven
  and an overachiever
  
• Copes
  effortlessly within a high -stress and pressurized environment
  
• Customer -focused
  
• Attention
  to detail
  
• Willing
  to assist in other areas of the business when required
  
• Works
  well in a team
  
• Verbal
  and written business communication
  

• Perform all
  duties with integrity, to the highest ethical standards, and
  in compliance with all relevant legal, contractual and other
  requirements as mandated by the Company Code of Conduct
  
• Keep up to date
  with changes in applicable compliance obligations, controls
  and measures relevant to the role