Internal Sales Administrator

• Prepare and
  issue accurate customer quotations in a timely manner
  
• Follow up
  on outstanding quotations to maximize conversion opportunities
  
• Manage
  daily sales administration and support activities
  
• Build,
  maintain, and strengthen relationships with existing customers
  
• Provide
  exceptional customer service throughout the sales process
  
• Schedule
  and coordinate all after-sales service calls
  
• Act as the
  primary point of contact for customers regarding after-sales enquiries and
  service requirements
  
• Ensure
  timely communication with clients on service requests, updates, and resolutions
  
• Maintain
  accurate records and administration relating to service calls and customer
  interactions
  
• Provide
  administrative support to the sales function
  
• Manage and
  maintain sales-related documentation and records
  
• Process and
  coordinate all service-related administrative tasks as required
  
• Ensure
  accurate and efficient handling of customer and sales information
  
• Compile,
  update, and maintain sales reports and related documentation
  
• Assist the
  Sales Manager with ongoing sales reporting and performance tracking
  
• Monitor
  quotation activity and provide regular updates on sales progress
  

Requirements

• Grade
  12
  
• Minimum 3 years’
  experience in a sales administration, internal sales, or sales support role
  
• Building
  products retail experience (hardware, construction materials, roofing, tools,
  timber, plumbing, electrical, or related building supply environments) will be
  highly advantageous
  
• Experience
  preparing, managing, and following up on customer quotations
  
• Proficient
  in Microsoft Office
  
• Experience
  working with CRM or sales management systems
  
• Advanced
  administration skills
  
• Valid
  drivers license and own transport