Internal Sales ( [email protected] )

A leading distributor of electrical cables and electrical supplies client is is search of an experienced Internal Sales Representative with a strong background in the electrical industry, preferably with knowledge of accessories, inverters, generators, and cables. This role is essential for maintaining excellent customer relationships and supporting the overall sales function.

1 - Customer Service:

• Respond to customer inquiries via phone, email, and in-person.
• Provide product information and pricing to customers.
• Address customer concerns and resolve issues promptly and professionally.
• Maintain positive relationships with customers and ensure high levels of customer satisfaction

2 - Order Processing:

• Process customer orders accurately and efficiently.
• Ensure orders are entered into the system and communicated to relevant departments.
• Coordinate with warehouse staff to ensure timely dispatch and delivery of orders.
• Follow up on order status and keep customers informed of any delays or issues.

3. - Sales Support:

• Assist the sales team with generating quotes and proposals.
• Monitor and track sales performance and provide feedback to the sales manager.
• Assist with sales campaigns and promotional activities.

4. - Product Knowledge:

• Maintain up-to-date knowledge of company products and services.
• Stay informed about industry trends and competitor activities.
• Provide customers with technical information and advice on product selection.

5 - Administrative Duties:

• Maintain accurate and up-to-date customer records.
• Prepare and distribute sales documentation and correspondence.
• Assist with inventory management and stock control.
• Handle administrative tasks related to the sales department.

6 - Collaboration:

• Work closely with external sales representatives to ensure seamless customer service.
• Coordinate with other departments, including finance and warehouse, to resolve customer issues.
• Participate in sales meetings and contribute to team objectives.

7 - Additional Responsibilities:

• Perform any reasonable task required by management that may not be explicitly outlined above.
• Be flexible and adaptable to changes in duties and responsibilities as needed.

• National Senior Certificate or NQF 4 equivalent.
• Minimum 3 years’ experience in internal sales within the electrical industry.
• Valid driver’s license and own transport.
• Experience using ERP Systems are advantageous.
• Strong understanding of sales processes and customer service principles.
• Knowledge of the electrical cable industry (desirable).
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Professional and courteous demeanor.

Salary:   Market Related

Closing Date: 31 July 2025

If you struggle to upload your cv please visit our website at www.clearleaf.co.za. Click on Jobs Available, the position you are interested in and click on I'm Interested and upload your cv to apply for the position. 

Alternatively email your cv to the email address on our website.