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Internal Sales - Instruments

Job Description - Internal Sales - Instruments


Position objective.

This position assumes responsibility for the selling of temperature instruments and related products and services primarily to existing customers.

 Main responsibilities



  • Researching and understanding the products and services offered by the business.

  • Keeping up to date with competitor offerings and pricing

  • Identifying and pursuing sales opportunities

  • Answering incoming calls and e-mails to the business

  • Attending to customers’ questions

  • Quoting customers

  • Following up on important quotations

  • Capturing customer orders received

  • Actioning of customer orders received

  • Procurement of traded products for customer orders received

  • Liaising with production on the status and delivery dates for production orders

  • Monitoring and updating expected delivery dates of customer orders and updating customers

  • Arranging for delivery or collection of customer orders

  • Reporting on sales and profitability per customer and sales targets

  • Arranging of marketing materials within approved budgets

 






Requirements



  • N6 or higher diploma in industrial instrumentation or a related field

  • Excellent communication in both verbal and written format

  • Organisational skills and the ability to multi-task

  • Familiar with the use of the Microsoft Office Suite

  • Marketing qualifications or experience will be beneficial







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