IOR Project Manager

Our client is the leading global Importer of Record and Compliance Specialist — operating across 200+ destinations and serving some of the biggest names in the medical and pharmaceutical world.

They're growing their Service Team and looking for a sharp, commercially minded CA or Attorney ready to step into a high -impact project management role.

The Role

You'll be the bridge between clients and compliance — owning the full lifecycle of complex international shipments for global clinical trials. From RFPs and bespoke quoting through to compliance reviews, project delivery, and client relationship management, this is a role where no two days look the same.

If you thrive on problem -solving, love working with international clients, and want a role that stretches your technical and commercial skills simultaneously — read on.

What You'll Be Doing

Project Management & RFPs

• Managing bespoke quoting and compliance reviews for new shipment requests
  
• Leading the import project management for global clinical trial supplies
  
• Coordinating across internal teams to ensure seamless service delivery
  
• Developing novel solutions to meet unique client needs
  
• Completing thorough project handovers to the service team post -go -live
  

Client Relationship Management

• Building and maintaining relationships with an international client base
  
• Running client calls to walk through pre -compliance requirements
  
• Managing key client projects end -to -end
  
• Handling escalations and ensuring consistent client satisfaction
  

Deal Conversion

• Managing client timelines and project planning
  
• Preparing and presenting new project proposals to clients
  
• Cross -functional problem -solving to convert opportunities
  

Requirements

The Interview Process

1. Spark Hire one -way video interview (done in your own time)
   
2. First interview with the Recruitment Team
   
3. Second interview with the Team Leader / Manager