IT & Facilities Manager

• Provide support and administration for internal IT systems and business platforms.
  
• Assist with management and optimisation of:
  
  • Internal inventory systems
    
  • CRM systems
    
  • User management systems
    
  • Single Sign -On (SSO) environments
    
• Support and maintain company network infrastructure across multiple office locations.
  
• Assist with setup, configuration, and troubleshooting of:
  
  • Firewalls
    
  • VPNs
    
  • Network equipment
    
  • Wi -Fi infrastructure
    
  • Office connectivity
    
• Manage and support company hardware including:
  
  • MacBooks
    
  • Printers
    
  • Office devices and peripherals
    
• Assist with onboarding and off -boarding of employees, including account provisioning and access control.
  
• Ensure good cybersecurity practices across the business, including device management, access policies, and user awareness.
  
• Coordinate with external IT vendors and service providers where required.
  

• Assist in maintaining secure IT environments and enforcing cybersecurity best practices.
  
• Manage:
  
  • User access permissions
    
  • Password management
    
  • VPN access
    
  • SSO and authentication systems
    
• Support implementation of security policies and procedures.
  
• Monitor and respond to basic IT security incidents and escalate where necessary.
  

• Support IT and operational infrastructure across multiple office locations.
  
• Ensure stable and reliable connectivity and operational readiness at all sites.
  
• Coordinate infrastructure improvements and upgrades where needed.
  

• Oversee day -to -day facility operations and ensure office environments are functional, safe, and well maintained.
  
• Coordinate building maintenance, repairs, and vendor management.
  
• Manage office infrastructure including:
  
  • Printers
    
  • Power systems
    
  • Airflow and fresh air systems
    
  • General office equipment
    
• Support office renovations, upgrades, and workspace improvements.
  

• Assist in managing power infrastructure and continuity planning.
  
• Coordinate maintenance and monitoring of backup power systems where applicable.
  
• Ensure office infrastructure supports operational reliability and growth.
  

• Support office expansion projects and infrastructure improvements.
  
• Coordinate contractors and service providers for renovations and maintenance work.
  
• Ensure facilities remain clean, organised, and operationally efficient.
  

Requirements

• Experience in technology, IoT, or high -growth operational environments.
  
• Familiarity with:
  
  • Google Workspace / Microsoft 365
    
  • Network monitoring platforms
    
  • Apple device management
    
  • Access control systems
    
• Experience managing vendors, contractors, and multi -site operations.
  

• Hands -on and solutions -oriented
  
• Strong operational mindset
  
• Organised and detail -focused
  
• Reliable and proactive
  
• Strong communication and coordination skills
  

Benefits