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Johannesburg Office Manager

Job Description - Johannesburg Office Manager

Key Responsibilities

Office Operations & Facilities Management

  • Oversee the full operational management of the office, ensuring a professional, efficient, and well-maintained environment
  • Manage facilities, maintenance, cleaning, security, and service providers, ensuring high service delivery standards
  • Liaise with building management and external vendors to resolve operational issues and maintain compliance
  • Coordinate office space planning, seating arrangements, and office moves where required

Stakeholder & Vendor Management

  • Act as the central point of contact for internal stakeholders, including senior management, HR, and global teams
  • Manage supplier relationships, including contract negotiation, performance monitoring, and cost control
  • Drive vendor onboarding processes, including compliance requirements and payment coordination

Budgeting & Cost Control

  • Manage office operating expenses, including cafeteria, maintenance, and supplier costs
  • Track budgets, analyse spend, and identify cost-saving opportunities
  • Ensure accurate allocation of expenses to cost centres and alignment with internal financial controls

Event & Travel Coordination

  • Plan and execute corporate events, team engagements, and executive visits
  • Coordinate travel logistics, including flights, accommodation, and transfers for staff and visitors
  • Manage offsite events, conferences, and internal initiatives from concept through to execution

Reception & Front-of-House Management

  • Oversee reception operations, ensuring a professional and welcoming experience for all visitors
  • Implement and maintain processes for visitor management, meeting room coordination, and internal communication
  • Supervise and support reception and support staff, ensuring high performance and accountability

Health, Safety & Compliance (HSEC)

  • Ensure compliance with health and safety regulations, including emergency procedures and evacuation protocols
  • Coordinate drills, inductions, and safety communications

Administrative Leadership & Process Improvement

  • Develop and implement efficient administrative processes and policies
  • Support internal teams with operational requirements and problem-solving
  • Continuously improve systems, reporting, and workflows to enhance productivity

Key Requirements

  • Proven experience as an Office Manager or in a similar senior administrative/operations role
  • Strong organisational and multitasking abilities with attention to detail
  • Excellent stakeholder management and communication skills
  • Experience managing budgets, vendors, and facilities
  • Ability to work independently, take initiative, and handle high-pressure situations

Personal Attributes

  • Professional, approachable, and highly reliable
  • Solutions-oriented with strong problem-solving skills
  • Able to maintain confidentiality and exercise discretion
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