Junior Assistant Front of House Manager

Junior Assistant Front of House Manager – Luxury Hotel | Constantia, Western Cape

Kendrick Recruitment is seeking a motivated and service-oriented Junior Assistant Front of House Manager to join a prestigious luxury hotel located in the Constantia area. This position is ideal for a hospitality professional eager to develop their management skills within a refined and guest-focused environment.

Key Responsibilities:

• Support the Front of House Manager in overseeing daily front office operations.
  




• Ensure all guests receive a warm welcome and a consistently high level of service.
  




• Assist with staff supervision, training, and scheduling.
  




• Handle guest queries, feedback, and complaints in a professional manner.
  




• Coordinate with other departments to ensure smooth communication and efficient service delivery.
  




• Oversee check-ins, check-outs, and billing procedures with accuracy and professionalism.
  




• Maintain a strong presence in the front office to support both team members and guests.
  




• Uphold the property’s standards of excellence and contribute to continuous service improvement.
  

Requirements:

• Previous experience in a front-of-house or guest relations role within a luxury hotel environment.
  




• Excellent communication and interpersonal skills.
  




• Strong organisational abilities and attention to detail.
  




• A proactive, professional, and guest-focused attitude.
  




• Willingness to work flexible hours, including weekends and public holidays.
  




• Familiarity with hotel property management systems will be advantageous.
  

Salary: Negotiable, dependent on experience.

This opportunity is perfect for an ambitious individual looking to advance their career within a luxury hospitality setting. Kendrick Recruitment invites applications from candidates who are dedicated to delivering outstanding guest experiences and contributing to a dynamic front-of-house team.