Junior IT Support Technician

, Permanent Position: Junior IT Support Technician Company: Msuez Uk Location: Durban, South Africa Contract Details: Full-time, Permanent We are seeking a highly motivated and skilled Junior IT Support Technician to join our team at Msuez Uk in Durban, South Africa. As a leading provider of IT solutions, we are looking for someone who is passionate about technology and has the drive to provide exceptional support to our clients. Key Responsibilities: - Provide technical support to clients via phone, email, and in-person - Troubleshoot and resolve hardware and software issues - Install, configure, and maintain computer systems and networks - Set up and maintain user accounts and permissions - Monitor network performance and troubleshoot connectivity issues - Assist with technology upgrades and migrations - Document and maintain IT procedures and processes - Keep up-to-date with the latest technology trends and advancements - Provide training and support to end-users - Collaborate with team members to identify and implement process improvements Requirements: - Diploma or degree in Information Technology or related field - Previous experience in a similar role is preferred but not required - Strong technical skills and knowledge of computer hardware, software, and networking - Excellent communication and customer service skills - Ability to work independently and in a team environment - Proactive problem-solving skills - Willingness to learn and adapt to new technologies - Valid driver's license and reliable transportation If you are a self-starter with a passion for IT and a desire to grow your skills and knowledge, we want to hear from you! This is a great opportunity to join a dynamic and growing company and make a positive impact on our clients' IT needs. We offer a competitive salary, benefits package, and opportunities for career advancement. Apply now to join our team at Msuez Uk in Durban, South Africa.