Lead, Technical

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

We are seeking a talented and innovative Salesforce Technical Lead to join our team in Johannesburg, South Africa. As the Salesforce Technical Lead, you will play a crucial role in designing, developing, and maintaining high-quality Salesforce Solutions against required standards and timelines, that meet our clients' needs and drive our organisation's success, through the team of Salesforce Software Engineers / Developers that you will be responsible for.

Working closely with various architects you will design fit-for-purpose Salesforce solutions, which you will be responsible to get support for through our governance process. As a hands-on senior developer and configurator, you will:

• Be responsible for the end-to-end technical delivery of the solution.
• Be responsible for the technical design of the solution.
• Be responsible for attaining support and approval of the solution through the bank’s governance process.
• Ensure configurations and code follow our approved standards.
• Drive standardisation and reuse of solutions.
• Ensure necessary refactoring of solutions to ensure they remain performant, secure, reusable, maintainable and in line with our architectures.
• Be responsible for the overall quality of the solution.
• Interpret business requirements.
• Define technical tasks.
• Perform end to end testing.
• Supporting and troubleshooting technical questions, software and database issues
• Lead, manage and mentor Salesforce software and quality engineers across your delivery teams to build and improve the engineering capability.

The Salesforce Technical Lead will be accountable for end-to-end delivery of all technical solution delivery (engineering aspects) in the identified delivery teams, adhering to set standards, practices and quality expectations:

• Adopt and adhere to suitable and agreed development methodologies and principles through work outputs and behaviours that enables continuous delivery and development across the production environment as well as ensuring effective collaboration with all colleagues and stakeholders to meet required targets and therefore deliver value to the customer.
• Build, code and review user and system interfaces including menus, screen dialogues, inputs, reports, validation and error correction, processing rules, access, security, audit controls, recovery routines and contingency procedures to ensure they are as per agreed specification.
• Conduct quality assurance and approve developed code linked to supplied specifications for production deployment.
• Construct, interpret and execute end to end system and program tests to verify correct operation of completed systems. Prepare test cases for unit testing purposes and review test cases as produced by other developers for unit testing purposes as required.

Qualifications

Minimum Qualifications

• Bachelor's Degree in Computer Science, Software Engineering or Information Technology. 
• Post Graduate Degree: Information Technology

Salesforce Certifications

Ideally should have the following Salesforce certifications:

• Platform Developer I,
• Platform Developer II
• Platform App Builder
• Experience Cloud Consultant
• Copado Fundamentals 1 and 2

Experience Required

Software Engineering

Technology

5-7 years

Proven ability to work effectively as both a team leader and as a member of a small team of technical staff working in an agile development environment. Track record in capability and competency building and coaching of staff is required. Minimum 1-2 years' experience as a manager running a portfolio of 10+ technical experts



8-10 years

Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.

Mandatory experience:

3-4 years Salesforce development experience (can be concurrent with the above Experience timelines). Ideally Salesforce development experience should be a combination of Salesforce Experience Cloud and Salesforce Service cloud and have involved Customer Facing solutions within Salesforce. While the applicant may not have played a technical lead role on a Salesforce project, they should at least have good experience as a Salesforce Team lead and be experienced in doing Salesforce code reviews / QA of code developed by their team members, coaching and mentoring the developers within their team and at a minimum have reached the stage where they are ready to move into a Salesforce Technical Lead role.  Candidates experienced as a Salesforce Technical Lead will get preference. The incumbent should also have experience in:

• Designing the Salesforce Solution alongside the relevant architects and presenting their solution designs to the relevant Salesforce architecture forums.
• Linking the various parts of their solution together, understanding the dependencies and the potential impact of a change being made in one part of the solution to other parts of the solution.
• Salesforce Dev Ops tools such as Copado and experience in deploying their Salesforce solutions between the various non-production environments such as SIT and Hotfix environments, and preparing their Salesforce solutions for deployment to production,
• Best practices for Salesforce coding (and be able to quickly learn any specific requirements for Standard Bank) to ensure the quality of code stands up to scrutiny by automated code review software, such as CodeScan and to third party PR reviews of the code to be deployed,
• Fostering a learning environment is their team so that their team is continually learning and improving in the quality of their development of code and how their solutions integrate and work together as a whole.

In addition, strong experience with / exposure to the following:

• Apex
• Lightening Web Components (LWC)
• VF Pages
• Aura Components
• Copado
• Platform Development 
• App Builder
• FSC Knowledge 
• ffLib framework
• SOQL, SOSL, and Salesforce APIs
• Integration patterns and data modelling

Additional Information:

Behavioural Competencies:

• Team Leadership
• Fostering Teamwork
• Leading by example
• Adopting Practical Approaches
• Articulating Information
• Developing Expertise
• Producing Output
• Risk Management

Technical Competencies:

• Agile Engineering
• API Engineering
• Automation
• Cloud Computing
• Continuous Deployment
• Continuous Integration (CI)
• Data Engineering
• Design Thinking
• Lightening Web Components
• Infrastructure as Code (IaC)
• Scalability and Reusability
• Microservices
• Non-abstract Large System Design (NALSD)
• Observability (Application and Web Analytics)
• Post-incidence Analysis
• Reliability and Resilience, including Web Security Knowledge
• System Integration
• Test-driven Design (TDD)

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Developing Expertise
• Documenting Facts
• Embracing Change
• Examining Information
• Interpreting Data
• Managing Tasks
• Producing Output
• Taking Action
• Team Working

Technical Competencies:

• Agile Engineering
• API Engineering
• Automation
• Cloud Computing
• Continuous Delivery (CD)
• Continuous Deployment
• Continuous Integration (CI)
• Core Systems
• Data Engineering
• Design Thinking
• Error Budgets
• Incident Response
• Infrastructure as Code (IaC)
• Knowledge Management
• Microservices
• Non-abstract Large System Design (NALSD)
• Observability (Application and Web Analytics)
• Platform Engineering
• Policy as Code
• Post-incidence Analysis
• Reliability and Resilience
• Security Engineering
• Service Level Management
• Software Engineering Methods
• Software Engineering Tools
• Software Foundations
• System Integration
• Test-driven Design (TDD)
• Threat Modelling