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Learning & Development Adminstrator

Job Description - Learning & Development Adminstrator

Ziyana Group has an exciting opportunity for a reliable, people-focused administrator ready to grow their career in Learning & Development. As our L&D Administrator, you'll provide day-to-day administrative and coordination support to our Project Consultant and wider L&D team maintaining accurate learner and project records, supporting LMS (Ziyana Academy) administration, coordinating training logistics, and keeping project documentation organised, complete and audit-ready. This is an entry-level role, perfect for someone with a solid grounding in general office administration who's looking to apply and build on that experience within the Learning & Development and skills development space.

Why This Role Could Be a Great Fit for You


If you have hands-on experience in general office administration, data capturing, records
management or document control, this role offers a direct route into the Learning & Development
and skills development sector. In this role, you will:
  • Apply your existing administration and record-keeping skills in a structured project environment.
  • Gain exposure to LMS administration and SETA/QCTO documentation, building on your
    administrative foundation.

  • Grow within the L&D field as you gain experience.



Requirements

QUALIFICATIONS & REQUIREMENTS

Key Competencies
  • Strong administration and organisation skills.
  • Attention to detail and accuracy.
  • Good communication and follow-up skills.
  • Ability to manage multiple tasks and deadlines.
  • Proficiency in Microsoft Office, particularly Excel.
  • Basic LMS and data management exposure.
  • Ability to work independently while knowing when to escalate issues.
Minimum Requirements
  • A certificate or diploma in Office Administration, Business Administration, Public
    Administration, Project Management, or a related field (essential).

  • 0–1 year’s relevant experience in an administrative, office support, data capturing or
    document control role required.

  • Demonstrable exposure to general administrative processes filing systems, recordkeeping, scheduling and document management.
  • Working knowledge of Microsoft Office (Word, Excel, Outlook); exposure to any LMS or
    database system advantageous.

  • Prior exposure to a project, training or Learning & Development environment is an
    advantage but not essential.

Personal Attributes
  • Reliable, organised and deadline-driven.
  • Proactive with a solutions-oriented approach.
  • Professional and courteous communication style.
  • Demonstrated discipline and consistency in managing administrative processes and
    deadlines.

  • Team player who can also work independently.
  • High level of confidentiality and integrity when handling learner information


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