Learning Delivery Practitioner (VAT) X2

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protects the economy and people of South Africa. We believe that your skills, commitment and dedication will add value and make a difference to the organisation and the country.  Integrity is key to the organisation.

Job Purpose

To provide expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, by delivering and evaluating learning and development programmes for SARS, in order to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required 

A Bachelor’s degree/ Advanced Diploma (NQF 7) in Taxation with 5 -7 years’ experience in VAT training and facilitation within a revenue or compliance environment of which 2-3 years’ is at a functional specialist level, Income Tax, PAYE and Other Taxes knowledge would be added advantage. 

OR

Senior Certificate/Matric (NQF 4) with 10 years’ experience in VAT training and facilitation within a revenue or compliance environment of which 2-3 years’ is at a functional specialist level, Income Tax, PAYE and Other Taxes knowledge would be added advantage. 

#Skills Programme in Facilitation qualification will be an added advantage

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. (I)


• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)


• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)


• Conduct research to investigate areas of concern in order to resolve problems and identify solutions.


• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)


• Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.


• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)


• Execute and evaluate training to address identified needs.


• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)


• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)


• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. (I)


• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)


• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.(I)


• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. (I)

Compliance Competency

• Security Clearance: GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.