Legal Secretary in Personal Injury/RAF claims

Requirements

Your Core Responsibilities

• Audio & Digital Typing: Transcribe and action dictations efficiently using legal templates and internal case systems.
  

• Document Production: Draft legal letters, compile pleadings, and prepare court bundles for personal injury and RAF -related claims.
  

• Client Interaction: Communicate clearly and empathetically with claimants, barristers, and other third parties via email and telephone.
  

• Case Administration: Schedule appointments, organise meetings and conference calls, and manage timelines and case milestones.
  

• System Management: Log activity and maintain up -to -date records in the Proclaim case management system.
  

• Team Collaboration: Work within a centralised team of secretaries supporting each other to meet deadlines and ensure high -quality output
  

Essential Skills & Experience:

• Based in Cape Town, with a stable remote working setup
  

• Proven experience as a Legal Secretary, ideally in personal injury or RAF -type claims
  

• Strong grasp of English grammar, punctuation, and spelling
  

• Excellent audio typing skills (minimum 65 wpm)
  

• Friendly and professional telephone manner with strong interpersonal skills
  

• Solid proficiency in Microsoft Office and general digital tools
  

• Ability to manage competing priorities in a deadline -driven environment