Legal Secretary (Personal Injury & Clinical Negligence)

Legal Secretary (Cape Town Based)

Join a leading UK law firm.

Our client is looking for a talented and proactive Legal Secretary to join their remote support team based in Cape Town. You'll be part of a close-knit group of legal professionals, working collaboratively to support multiple Fee Earners within one of their. key departments.

You’ll be an integral part of the legal process, providing high-quality administrative and procedural support throughout the life cycle of personal injury claims. From preparing and formatting legal documents to liaising with clients, counsel, and courts—your contributions will help deliver excellent client service, every step of the way.

Requirements

Key Responsibilities

• Provide administrative and secretarial support to multiple Fee Earners within a specialist workstream.
  

• Prepare legal correspondence and documentation including pleadings and court bundles.
  

• Working in date order through dictations.  Creating your own tasks within Proclaim.  Meeting the required outcome of the role.
  

• Manage inbound and outbound communication with clients, counsel, and other parties in a professional and friendly manner.
  

• Schedule and coordinate appointments, meetings, and conferences.
  

• Collaborate closely with other secretaries and the administration team to ensure smooth workflow.
  

• Update case information in the Proclaim case management system where applicable.
  

Person Specification

• Essential:
  

• Proven experience as a Legal Secretary, ideally within a personal injury or clinical negligence setting.
  

• Strong command of English spelling, grammar, and punctuation.
  

• Proficiency in Microsoft Office and general IT literacy.
  

• Exceptional client service skills with a professional and friendly telephone manner.
  

• Meticulous attention to detail and excellent organisational skills.
  

• Ability to prioritise a busy workload and meet deadlines in a fast-paced remote environment.
  

• Fast and accurate audio typing (minimum 65 words per minute).
  

• Experience using digital dictation software.
  

• Desirable:
  

• Prior experience with the Proclaim case management system.
  

• Familiarity with Big Hand digital dictation software.