Local Manager Butchery

Customer Service
Give customers undivided attention when serving them to maximise customer satisfaction
Demonstrate product knowledge when assisting customers with butchery queries and/or determining their needs to recommend products that fits their needs and desires

Product Preparations
Adhere to ingredient selection and method in strict accordance with the recipe manual
Break the carcass into primal form to enhance efficiency during the final cutting of products in preparation for trade

Merchandising
Adhere to the butchery merchandising flow
Keep categories together when merchandising according to the plano-guide
Clean and maintain the merchandise area to ensure its always neat, hygienic, and appealing to customers
Monitor on shelve availability and take corrective actions to address any possible overs and out of stocks

Hygiene and Housekeeping
Maintain clean as you go during production to avoid food safety risks
Deep clean post-production to avoid contamination and pest infestation
Ensure equipment is kept clean and in a good working condition
Adhere to safety procedure when operating equipment to avoid any occupational risks
Communicate any equipment faults and abnormalities to the relevant manager
Ensure correct temperature controls are adhered to preserve the product, avoid contamination and waste

Administration
Assist with all administration processed to ensure smooth running of the butchery
Conduct stock take to calculate gross profit
Give input and maintain staff scheduling rosters to ensure adequate coverage during business peaks and valleys
Place stock orders and ensure stock holding is sufficient to meet customer needs and reduce waste

Sales and profitability
Ensure product is available to promote sales and the achievement of budget
Oversee the cutting of the carcass according to block test margin to ensure maximum profitability and that good butchering standards are adhered to
Perform stock rotation to reduce and control waste
Apply the cutting plan to minimize waste resulting from over ordering and over producing

Leading Teams
Lead, mentor and coach direct reports and ensure effective management and utilization of employees
Provide employees with regular feedback and handle issues of discipline accordingly
Keep team updated on any new initiatives and changes pertaining to the department.