Lodge Anchor

Lodge Anchor | Sabi Sands, Mpumalanga | Luxury Safari Lodge

Kendrick Recruitment is seeking a professional, organised and guest-focused Lodge Anchor to join a luxury safari lodge in Sabi Sands, Mpumalanga. The successful candidate will play a key role in ensuring the smooth day-to-day running of the lodge, maintaining exceptional service standards and creating memorable guest experiences.

Key responsibilities:

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  Oversee the daily operations of the lodge and ensure all departments run smoothly.
  
  

  
  


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  Coordinate guest arrivals, departures and activities to ensure a seamless guest experience.
  
  

  
  


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  Maintain high standards of hospitality, service delivery and presentation throughout the lodge.
  
  

  
  


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  Liaise with housekeeping, food and beverage, guiding and management teams to ensure effective communication.
  
  

  
  


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  Handle guest requests, queries and concerns professionally and efficiently.
  
  

  
  


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  Assist with staff supervision, coordination and maintaining operational standards.
  
  

  
  


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  Monitor lodge activities and ensure that all guest requirements are met.
  
  

  
  


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  Support management with administrative duties and operational reporting where required.
  
  

  
  

Requirements:

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  Previous experience in a similar role within a luxury safari lodge or high-end hospitality environment.
  
  

  
  


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  Excellent organisational, communication and interpersonal skills.
  
  

  
  


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  Strong leadership abilities and the confidence to coordinate different departments.
  
  

  
  


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  A professional, hands-on approach with a passion for exceptional guest service.
  
  

  
  


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  The ability to work well under pressure and adapt to changing operational demands.
  
  

  
  


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  Excellent attention to detail and a proactive approach to problem-solving.
  
  

  
  

Salary: Negotiable, depending on experience.

Interested candidates who meet the requirements are invited to submit their CVs for consideration.