An exclusive luxury lodge & spa situated in a remote mountain setting is seeking an experienced Lodge Management Couple to take full operational responsibility for the property. This is a hands -on leadership role suited to a dynamic couple with strong hospitality, guest service, and operational management experience, capable of delivering exceptional guest experiences while overseeing all lodge departments.
Key Responsibilities
Overall day -to -day management of the lodge and spa operations
Delivering a consistently high standard of guest service and personalised experiences
Financial management including budgeting, cost control, stock management, and reporting
Staff recruitment, training, scheduling, performance management, and team development
Upholding brand standards, lodge policies, and health & safety compliance
Liaising with head office and external suppliers
Ensuring seamless coordination between all departments
Guest relations, hosting, and handling of special requests and feedback
Front office, reservations, and revenue optimisation
Oversight of food and beverage service in collaboration with the kitchen team
Marketing support, guest communication, and reputation management
Event coordination and special occasion hosting
Maintenance and upkeep of buildings, infrastructure, vehicles, and equipment
Oversight of housekeeping, laundry, and grounds
Management of logistics, procurement, and stock control
Coordination of maintenance schedules and contractor management
Ensuring sustainability practices and environmental standards are maintained
Requirements
Requirements
Essential
Proven experience as a Lodge Management Couple or in senior lodge management roles
Strong leadership and people management skills
Financial acumen with experience in budgeting and cost control
Excellent communication and guest engagement skills
Ability to work independently in a remote environment
High attention to detail and problem -solving capability
Valid driver’s licences
Advantageous
Experience in luxury hospitality and spa operations
Background in food and beverage management
Maintenance, technical, or trade skills
Hospitality or tourism -related qualifications
Personal Attributes
Professional, warm, and service -driven approach
Resilient, adaptable, and hands -on leadership style
Strong partnership dynamic with clear role alignment
Passion for hospitality, nature, and remote living
All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.
Be the first to receive the latest Others Full-Time Jobs in South Africa.
Setup your job alert:
By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime.
Skip
GrabJobs is the no1 job portal in South Africa, connecting you to thousands of jobs fast!
Find the best jobs in South Africa, apply in 1 click and get a job today!