Lodge Manager & Admin / Accounts Couple | Luxury Lodge | KwaZulu-Natal
Kendrick Recruitment is currently seeking an experienced and dynamic Lodge Manager & Admin / Accounts Couple for a luxury lodge located in KwaZulu-Natal. This is an excellent opportunity for a couple with strong operational, guest-facing, and administrative experience to join a high-end hospitality environment.
Salary: R40,000 â R50,000
Accommodation: Live-in position
Key Responsibilities
Lodge Manager
⢠Oversee day-to-day lodge operations with a strong focus on guest experience
⢠Anticipate guest needs and ensure personalised, high-end service delivery
⢠Manage and support lodge staff, ensuring strong team performance and morale
⢠Oversee the Head Chef with a focus on quality control and consistency
⢠Ensure smooth coordination between all lodge departments
⢠Maintain operational standards in line with luxury hospitality expectations
⢠Assist with food and beverage stock control and ordering processes
Admin / Accounts
⢠Manage lodge administration and support operational requirements
⢠Handle reservations and ensure accurate guest billing and account checks
⢠Assist with basic financial processes (no heavy accounting required)
⢠Work with systems such as Pastel and reservation/accounting platforms
⢠Ensure accuracy in guest accounts and daily financial reconciliation
⢠Support stock takes and purchasing processes where required
Requirements
⢠5â10 yearsâ experience in a luxury lodge or hospitality environment
⢠Strong guest service orientation with the ability to âreadâ guests
⢠Strong interpersonal skills and ability to work well with staff
⢠Solid administrative skills with attention to detail
⢠Experience with reservations systems and guest billing processes
⢠Working knowledge of Pastel and lodge accounting systems advantageous
⢠Hands-on, practical approach with initiative and common sense
⢠Strong focus on delivering exceptional guest experiences
Benefits
⢠Live-in accommodation
⢠Meals on duty
Suitable candidates who meet the above criteria are invited to submit their CV to apply for this role.