Logistics Operations Controller

Our client is seeking an experienced Logistics Operation Controller to coordinate imports, exports, cross-haul movements and warehouse deliveries. The role includes managing shipment documentation, transport arrangements, service providers and billing, with regular communication to customers and relevant stakeholders.

Responsibilities

• Coordinate import and export shipments with customers, suppliers, freight forwarders and relevant teams.


• Compare freight estimates and arrange shipment bookings in line with customer requirements and agreed delivery dates.


• Verify shipping documents, resolve discrepancies and provide complete documentation to clearing agents ahead of shipment arrival.


• Coordinate timely customs clearance, port collections, warehouse deliveries and empty-container returns.


• Issue transport instructions and maintain port collection information on Navis.


• Monitor vessel schedules, investigate delays and provide daily shipment tracking updates.


• Obtain proof of delivery within 24 hours and manage shipment timelines to prevent demurrage, detention and storage charges.


• Monitor logistics service providers against agreed procedures and verify freight, transport and standing-time charges.


• Prepare completed shipment files for invoicing and service-provider settlement, obtaining customer approval for additional costs.


• Verify supplier pre-billing schedules against contractual rates and prepare accounts receivable and accounts payable amounts for system capture.


• Liaise with finance on payment dates, share remittances with suppliers and follow up on accounts within agreed credit terms.

Requirements

• Matric with exemption and a logistics qualification.


• Three to five years’ experience in a similar operations role.


• Sound knowledge of import procedures and basic knowledge of Incoterms.


• Experience coordinating shipments, customs clearance, transport and delivery activities.


• Proficiency in Microsoft Office.


• Working experience with logistics systems.


• Willingness and availability to monitor operations after hours and on weekends.

Our client is an equal opportunity employer.