Logistics Operations Manager

Description

Distribution & 3PL Management

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  Oversee DSV distribution and fulfilment, ensuring SLA, KPI and customer requirements are met.

  
  


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  Manage capacity, seasonal planning, OTIF, backlogs and last-mile carrier performance.

  
  


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  Drive operational reviews, issue resolution and service improvement.

  
  

Inventory & Controls

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  Ensure inventory accuracy, authorised stock movements and compliance with ELC controls.

  
  


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  Oversee cycle counts, reconciliations, adjustments and discrepancy investigations.

  
  


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  Partner with Security & Facilities on loss prevention, audits and investigations.

  
  

Reverse Logistics

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  Govern returns and non-saleable stock, ensuring timely reconciliation and compliant disposal or destruction with required approvals and documentation.

  
  

Cost & Financial Management

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  Manage logistics budgets, expenditure, forecasts and variances.

  
  


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  Monitor B2B/B2C Cost to Serve and drive cost savings without compromising service or controls.

  
  

Quality, Compliance & Risk

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  Ensure compliance with ELC policies, contractual obligations, product quality and EHS standards.

  
  


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  Resolve audit findings, risks and control failures through documented corrective actions.

  
  

People Leadership

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  Lead and develop the Operations team, including the Senior Supply Chain Analyst, driving performance, capability and collaboration.

  
  

Continuous Improvement

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  Lead logistics optimisation and transformation initiatives, ensuring measurable, sustainable improvements aligned with local and Regional strategies.

  
  

Stakeholder Collaboration

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  Contribute to the Affiliate Supply Chain Leadership Team and collaborate across Planning, Customer Service, Inbound Logistics, Security, Finance and Brands.

  
  


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  Report on financial performance, KPIs, inventory, risks and improvement initiatives.

  
  

Working Conditions

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  Work at DSV at least three days weekly and ELC Head Office two days, with regular warehouse-floor engagement.

  
  

Qualifications

Relevant degree in Supply Chain, Logistics, Business or related field; 10+ years’ distribution and supply chain leadership experience, including 3PL management; 3+ years’ financial accountability; strong inventory control, budgeting, analytical, leadership and negotiation skills; end-to-end supply chain and Cost to Serve knowledge; advanced Excel and SAP/ERP and WMS knowledge. Excellent communication, integrity and resilience.