Luxury Jewellery Manager

Company : Jack Friedman

Job Description - Luxury Jewellery Manager

Are You a Seasoned Sales Leader Looking for a Role That Matches Your Calibre?

At Jack Friedman, we believe that true luxury is not just about the product, it is about the experience. We are looking for a sophisticated, polished, and experienced Store Manager who understands the art of building genuine relationships, delivering an unparalleled customer experience, and leading a team to do the same.

If you are someone who takes pride in your professionalism, values quality over quantity, and is looking for a long-term home where your leadership is truly appreciated, we would love to meet you.

What You Will Do

Lead, coach, and inspire a team of sales consultants to deliver memorable, personalised experiences for our discerning clientele
Build and nurture long-lasting relationships with customers during life's most meaningful moments, while guiding your team to do the same
Drive store performance, leveraging your sales expertise to meet and exceed targets in a rewarding, commission-driven environment
Share your passion and knowledge of luxury jewellery, mentoring your team through considered purchases and client engagement
Oversee day-to-day store operations, including stock management, merchandising, and staff scheduling
Uphold the elegance and prestige of the Jack Friedman brand in everything you and your team do
Collaborate with a professional, supportive team, fostering a culture where every contribution is valued

Requirements

A minimum of 4 years of sales experience, ideally in a luxury or high-end retail environment, with prior experience in a supervisory or management role

A naturally warm, confident, and professional manner, with proven leadership ability

Someone who thrives in a performance-driven environment and takes pride in their own results as well as their team's

A genuine passion for people and the ability to connect with, and lead, a diverse, discerning clientele and team

Emotional intelligence, patience, and the ability to truly listen to customers' and staff needs

Strong organisational and problem-solving skills, with the ability to manage competing priorities

Availability to work retail hours including weekends

Based in Johannesburg with reliable access to transportation

Valid work permit and clear criminal record

Advantageous

Previous jewellery sales and management experience with strong product knowledge
Ability to speak European, Mediterranean or Eastern European languages

Benefits

We recognise that experienced leaders bring immense value, and we reward that accordingly:

Competitive basic salary with uncapped incentives and performance bonuses
Generous employee discounts on our luxury collections
Comprehensive medical aid
Accredited training through the Jewellery Council of South Africa
A stable, prestigious environment where your career can truly flourish
The privilege of representing a brand associated with Miss South Africa and The Bachelor South Africa

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Luxury Jewellery Manager

Job Description - Luxury Jewellery Manager

Requirements

Benefits

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