Manager, Facilities Management Operations, Cape Town and Port Elizabeth

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Create and provide safe, secure, attractive and productive working environments that support the operating needs of all tenants in the managed portfolios. Manage the performance and delivery of the RES Commercial Facilities Management functions across South Africa, to ensure that the FM goals and objectives are met in line with defined standards of service; this includes soft services. Assist with the drive and focus on service benchmarking, process improvement, cost reduction and innovation.

• A degree in Construction and Physical Planning or  Project Management  

Experience Required: 

• 5-7 years experience in Real Estate Management \  Facilities Management

Key Responsibilities:

• Management: co-ordination and expediting of all invoices, covering the services rendered by each of the 3rd party vendors on a monthly basis. Control and upload of invoices and supporting schedule via echo sign in preparation for each Building Manager and/or Operations Manager for sign off.
• Manage departmental filing of all monthly Performance matrix reviews per 3rd party vendors with relevant supporting documentation for the managed building(s). Manage departmental filing of all monthly consumable orders placed per 3rd party vendors with the inclusion of all relevant supporting documentation for the managed building(s). Management of stock control and provision of support service offerings to each of the Building and Operations Management team with all the stationary requirement across the managed portfolio.
• Liaise with the relocation teams, during office relocations, participate in the allocation of seating and ensure that the requirements of the teams are effectively supervised during the planning and execution of the moves.
• Manage the consolidated supplier consumables process for own managed portfolio’s, compilation of loading the orders for each respective supplier on a monthly basis. Manage a small supply of the stationery items that are regularly used in the department by logging the purchase orders and obtaining approval from the building cost centre manager. Monitor the stock control at least on a monthly basis and reorder items proactively. Manage the departmental filing of all monthly employee claims both invoices and supporting documentation. Continued update and upload of relevant staff member’s information into the CDMS on a weekly basis.
• Consolidate and support the Building Management team with all training and leave schedules. Create and manage all shopping carts for purchasing activities, on request from managers or team members. Receive and submit invoices for processing after obtaining approvals from the right mandate holders. Manage, assist, support and expedite the payment of any adhoc requirements across the managed portfolio.
• Expedite the payment process with members of the Finance department accordingly.

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Documenting Facts
• Exploring Possibilities
• Generating Ideas
• Interacting with People
• Making Decisions
• Meeting Timescales
• Providing Insights
• Taking Action
• Team Working
• Upholding Standards