Marketplace Content Specialist

Marketplace Content Specialist

Create and optimise salon profiles on an online beauty booking marketplace to attract customers.

Cape Town, Gardens (In Office), Mon - Fri, 10am - 7pm SA time, R15 000 - R20 000.

About Our Client

The company operates an online beauty booking marketplace. It focuses on onboarding venues by creating digital profiles that include price lists, opening hours, and photography.

The Role: Marketplace Content Specialist

This junior-level role exists to create and update salon profiles on the marketplace platform. The main focus is loading accurate information, including descriptions and prices, and performing quality checks before content goes live. This position supports product teams and internal stakeholders to ensure a smooth onboarding process and efficient marketplace operations.

Key Responsibilities

• Utilise 0-2 years of experience to perform high-volume content and admin tasks.
• Create and optimise salon profiles including price lists, opening hours, descriptions, and photography.
• Revise work and action quality checks before publishing information online.
• Adhere to specific tone of voice and brand guidelines.
• Support product teams and internal stakeholders with translation and transcreation.
• Identify and oversee improvements to support the team in automating processes.
• Develop skills in Salesforce to ensure an efficient onboarding process.
• Work with CRM tools like Salesforce (nice-to-have).

About You

• Native level of English.
• 0-2 years of experience or strong graduate status.
• Meticulous eye for detail with strong organisational skills.
• Highly proactive and comfortable working in a fast-paced, high-volume environment.
• Critical thinker seeking opportunities to solve problems and identify efficient ways of working.
• Self-motivated with initiative and curiosity.
• Able to work towards tough deadlines.
• Experience with CRM tools like Salesforce (plus).