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Medical Office Administrator

Job Description - Medical Office Administrator

A busy multidisciplinary psychology practice is looking for
a vibrant, articulate, and experienced Administrator in Paarl. The candidate
must be able to work independently and as part of a team. Reliable transport is
required.

 

Job description:



Managing the diaries of allocated clinicians.


Scheduling of appointments.


Contacting newly referred clients for appointments.


Answering phone calls.


Responding to inquiries.


Maintaining professional communication.


Switchboard management.


Receiving clients in the reception area.


Issuing invoices, doing billing.


Collection of payments. 


Issuing receipts.


Dealing with claim queries and PMB applications to medical aids.


Managing medical aid queries.


Follow up on unpaid accounts.


Assist with account queries.


Daily cash up for the branch.


Manage petty cash for the branch.


Ensure the practice is always neat and tidy.


Performing general admin tasks.


Filing.



Requirements

Qualifications:


Matric - Essential


Experience

• Minimum of two years’ experience as administrator in the
medical/allied health professions industry - Essential

• Experience in at least one medical management software
program – Essential

·  Experience in doing billing and collections of payments -
Essential.

·  Having GoodX experience will be an advantage.


 

 Required skills:

• The ability to manage 3 to 4 psychologists’ diaries with
accuracy and precision: 

• The ability to work under pressure.

• Strong knowledge of practice management systems. 

• Excellent telephone etiquette.

• Excellent communication skills and fluency in English and
Afrikaans.

• Excellent computer skills. (Word, Excel, Outlook, Zoom,
Teams, GoodX, etc.)

• Financial management skills, such as daily cash up and
petty cash. 



Benefits

Monthly market related salary
Training & onboarding and continuous individual professional development.

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