Medical Receptionist

, permanent Position: Medical Receptionist Company Overview: Msuez Uk is a leading healthcare provider in Durban, South Africa, committed to providing high-quality medical services to our patients. We are dedicated to creating a positive and welcoming environment for both our patients and employees. Job Description: We are seeking a highly organized and friendly Medical Receptionist to join our team. As the first point of contact for our patients, you will play a crucial role in ensuring a positive experience for everyone who visits our facility. Responsibilities: - Greet and welcome patients as they arrive at the facility - Answer phone calls and schedule appointments - Verify patient information and insurance coverage - Collect and process payments - Maintain patient records and update information as needed - Coordinate with medical staff to ensure smooth patient flow - Handle patient inquiries and provide accurate information - Maintain a clean and organized reception area - Follow all company policies and procedures Requirements: - High school diploma or equivalent - Previous experience as a medical receptionist or in a similar role - Knowledge of medical terminology and procedures - Excellent communication and customer service skills - Ability to multitask and prioritize tasks effectively - Proficient in MS Office and electronic medical records systems - Strong attention to detail and accuracy - Ability to work well in a team environment - Willingness to learn and adapt to new processes and procedures Working Conditions: This is a full-time, permanent position based in Durban, South Africa. The working hours are Monday to Friday, 9am-5pm. Occasional evening or weekend shifts may be required. The employee will be entitled to benefits such as medical insurance and paid time off. If you are a friendly and organized individual with a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity to join our team at Msuez Uk.