, Permanent Medical Receptionist Job Description: Msuez Uk is seeking a highly motivated and skilled Medical Receptionist to join our team in Johannesburg, South Africa. As a Medical Receptionist, you will be responsible for providing exceptional customer service to patients and visitors, as well as assisting with administrative tasks in a fast-paced medical office setting. This is a full-time, permanent position with opportunities for growth and advancement within the company. Key Responsibilities: - Greet patients and visitors in a friendly and professional manner - Answer and direct phone calls to appropriate departments - Schedule appointments and maintain appointment calendar - Verify and update patient information - Collect and process payments for services rendered - Assist with insurance verification and billing - Maintain patient records and ensure confidentiality - Communicate with doctors, nurses, and other medical staff to ensure smooth patient flow - Handle incoming and outgoing mail and faxes - Keep waiting area and front desk clean and organized - Perform other administrative tasks as assigned Requirements: - High school diploma or equivalent - Previous experience in a medical office or customer service role preferred - Excellent communication and interpersonal skills - Strong organizational and multitasking abilities - Proficient in Microsoft Office and electronic medical records systems - Ability to work in a fast-paced and high-stress environment - Attention to detail and ability to maintain confidentiality - Knowledge of medical terminology is a plus We offer competitive salary and benefits packages, as well as a positive and supportive work environment. If you are a dedicated and reliable individual with a passion for providing exceptional customer service in a medical setting, we encourage you to apply for this exciting opportunity at Msuez Uk.
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