Microsoft Specialist

Contributing to technological excellence within a professional financial services group, this position focuses on optimising and evolving the organisation's technology landscape. The role is designed for an analytical thinker who will drive meaningful change, shaping how teams collaborate, innovate, and perform across all business entities.

By actively partnering with internal business units, the role ensures that the full capabilities of collaborative and cloud -based platforms are utilised to deliver measurable organisational value. This position is suited for a proactive professional who balances technical capability with a strategic approach to continuous process improvement.

Key Responsibilities

• Platform Optimisation: Lead the support, maintenance, configuration, and continuous improvement of Microsoft 365 environments, ensuring maximum functionality.
  

• Process Automation: Analyse operational workflows to design and implement practical automated solutions that measurably enhance efficiency and productivity.
  

• Business Collaboration: Partner with cross -functional stakeholders to translate complex business needs into clear, scalable, and innovative digital solutions aligned with group goals.
  

• User Adoption & Empowerment: Provide clear guidance, structured training, and ongoing support to diverse business units to accelerate platform adoption and elevate digital capabilities.
  

• Technical Problem Solving: Monitor, troubleshoot, and resolve complex technical challenges proactively to ensure seamless, continuous business operations.
  

Requirements

Essential Requirements

• Education: BSc in Computer Science or a related field.
  

• Experience: 3 to 5 years of practical experience in Microsoft 365 administration and development.
  

• Certification: Microsoft 365 Certified: Administrator Expert (or equivalent qualification).
  

• Core Capabilities: Proven expertise in managing, configuring, and developing within SharePoint, Teams, Power Automate, and PowerApps.
  

• Interpersonal Skills: Highly developed analytical problem -solving abilities paired with exceptional communication and stakeholder collaboration skills.
  

• Stakeholder Engagement: Demonstrated experience engaging with multiple business units and supporting diverse team structures.
  

Required Software Skills

• Microsoft 365
  

• Microsoft Teams
  

• SharePoint Online / SharePoint Server
  

• Exchange Online
  

• OneDrive
  

• Power Platform (Power Automate, Power Apps, Power BI)
  

• Microsoft Copilot