Mid-level Account Manager (PR)

Location: Claremont, Cape Town (On-site / Hybrid)

Our client, is an Integrated Communication firm, is a dynamic and growing creative brand communications agency.

They believe in the power of "why"—understanding the core purpose behind every brand to craft compelling narratives that resonate with audiences.

Specializing in strategic communication that drives meaningful impact, they are seeking a passionate and experienced Mid to Senior Level Account Manager to join their team.

Job summary:

1. As a Mid Level Account Manager, you'll be the primary point of contact for a portfolio of diverse clients, leading the development and execution of impactful communication strategies.
2. You'll leverage your deep understanding of various industries – from lifestyle and business to tech – to build strong client relationships, drive results, and mentor junior team members.
3. A key component of this role involves using your established media contact book to secure high-profile placements and build lasting relationships with journalists and influencers.
4. This role requires a proactive, strategic thinker with a passion for uncovering the "why" behind every brand.

Responsibilities:

• Client relationship management: Build and maintain strong relationships with clients, acting as a trusted advisor and ensuring their needs are met.
• Strategic planning: Develop and implement comprehensive communication strategies that align with client goals and deliver measurable results.
• Project management: Lead the execution of projects, ensuring timely delivery, budget adherence, and client satisfaction.
• Media relations: Leverage your strong media contacts and relationships to secure positive coverage for clients.
• Team leadership: Mentor and guide junior account team members, fostering their growth and development.
• Financial management: Manage project budgets and ensure accurate invoicing and reporting.
• Industry expertise: Stay abreast of industry trends and best practices across various sectors, including lifestyle, business, and tech.
• "Why" champion: Demonstrate a deep understanding of the firm’s "why" focused approach and ensure its integration into all client strategies.

Qualifications:

• 4+ years of experience in account management at a communications or PR agency.
• Proven track record of successfully managing client accounts and delivering results.
• Strong understanding of communication strategies and tactics across various channels.
• Excellent media relations skills with established media contacts.
• Experience working with clients across diverse industries, including lifestyle, business, and tech.
• Exceptional communication, interpersonal, and presentation skills.
• Strong leadership and mentoring abilities.
• Ability to work independently and as part of a team.
• Relevant degree.
• A passion for uncovering the "why" behind brands and developing impactful communication strategies.

Key skills:

• Client relationship management
• Strategic communication planning
• Project management
• Media Relations
• Team leadership
• Budget management
• Presentation skills
• Negotiation skills
• Problem-solving

What we offer:

• A dynamic and collaborative work environment.
• Opportunities to work with a diverse range of clients.
• A chance to lead and mentor a talented team.
• Competitive salary.
• A company that values the importance of "why" and strategic communication.